Terms & Conditions
Our Site is operated by Colour Optic Ltd, T/A Funkylenses.com. Colour Optic Ltd, 235 Thorne Road, Doncaster, DN2 5AR. Company Reg: 09906419(PLEASE DO NOT SEND RETURNS BACK TO THIS ADDRESS)
Sales Process and Pricing
By placing an order with us you confirm that you are able to enter into a contract with us and you are 16 years of age or older.
Our lenses are not suitable for persons under 16 years of age.
Every effort has been made to ensure the accuracy of our product pictures. However, due to the nature of colored contact lenses, there may be slight variations in color as a result of different batches of dye, different print runs or as a result of the color, shade or intensity of your natural eye color. By purchasing a pair of colored contact lenses form Funky Lenses, you are confirming your understanding and acceptance of this and we are therefore unable to accept return, exchange and refund requests that relate to color, design and coverage.
If you are unhappy with the lenses you received for any reason, as long as they are in their original new and unused condition, you may return them and receive a refund for the cost of the product, minus the shipping amount.
Once you place your order you will receive an acknowledgment email. We will then verify your order. Once we have verified your order/payment method we will despatch your order as per our delivery methods. You will then receive an email confirmation once your order has been despatched.
All prices include VAT (where applicable) at the current rate.
Where we charge separately for carriage, this price will be provided to you before you make payment.
Once we have successfully taken payment from your credit card/debit card you will receive confirmation of your transaction by email.
Security at Funky Lenses is paramount, therefore we periodically review accounts to ensure a secure environment for our buyers. This means that we will carry out routine security checks to verify that the account details you have supplied are valid. If we are unable to verify some of your account information, this may result in further identification checks being requested to help with the verification process. This may result in your order being held pending the security checks the day before your specified delivery date.
Rights to Cancel
You can cancel your order prior to shipping, as long as we have not already shipped your order.
You may return your order within 14 days, beginning on the day you receive your order. In this case, you will receive a refund for the purchase price of the product(s) only, minus any delivery charges that you may have incurred.
All products are supplied in a sealed box and your right to cancel ceases if the product becomes unsealed after delivery.
To return your order, you must inform us in writing by emailing email@example.com. We will email you with a returns number and a returns address. Items must be returned back to us within 7 days of receiving your email.
It is your responsibility to return the items back to us and cover the cost of doing so, except if the item is faulty. The product MUST be in the same condition/packaging in which you received them.
These provisions do not affect your statutory rights.
Funkylenses.com delivers to all international destinations including USA, UK, Canada, Australia and Europe. Please see our Delivery & Returns page.
Your order will be delivered to the address you provided on your order. If any of the details you have supplied are incorrect, we will not be liable for any items which have not been received or gone missing.
Working days are Monday to Friday, 09:00-17:00 GMT and do not include weekends or public holidays.
Please note, whilst we make every effort to deliver goods as quickly as possible, we cannot guarantee delivery on a specific date unless the item has been upgraded to a guaranteed delivery service. We cannot accept any liability delays in delivery as these are out of our control.
We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries as ultimately this service is not provided by Funkylenses.com
We want to make sure you are 100% satisfied with your purchase from Funkylenses.com. So, we will gladly accept returns of our products that are unworn, in a new and resalable condition, and in the original packaging within 14 days of you receiving your items.
Please email firstname.lastname@example.org and we will supply you with a returns address and returns code. Once we have received your return we will then issue you with a refund.
Please note: We do not refund any shipping charges. You are eligible for a refund for the products only if the products you return are unused and sealed products in its original packaging.
Should you want to exchange your items, please send us an email of your request. We will send your replacement products once we have received the original product.
If you receive a product that is faulty, you must tell us within 7 days of receiving your order. For any ripped or torn lenses we require a photo of the faulty product in order for us to process an exchange. We will only offer a suitable replacement for faulty products and not a refund. Without any photos, we will not be able to offer an exchange.
The copyright in Funkylenses.com and the content of all the software, web-site and pages relating to the Funkylenses.com web site is owned by or licensed to Funkylenses.com. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Funkylenses.com does not give you any right or interest in any copyright or intellectual property rights in any product nor the right to copy them.
Copyright extends to the design, look and feel of Funkylenses.com, all photographs on it and its marketing materials.
You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
You may use Funkylenses.com for private and personal non-commercial use only - i.e. to view, copy and print portions of Funkylenses.com for the sole purpose of placing orders. The materials on Funkylenses.com may not be used for any other purpose.
Shared Material and Conduct
You are prohibited from posting or transmitting to or from this Website any material:
(a) - that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience
(b) - for which you have not obtained all necessary licences and/or approvals
(c) - which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world or
(d) - which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking)
Funkylenses.com is committed to ensuring that your information is safe and secure. Data security is of great importance to us and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Site.
If you choose, or you are provided with, a User ID, Password or any other information as part of our security protocol, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user ID or Password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions in our T & C.
We endeavour to do our best to protect your Personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk.
Controlling Use of Your Data
Wherever you are required to submit data, you will be given options to restrict our use of that data. This may include the following:
- Use of data for direct marketing purposes; and
- sharing data with third parties
Accessing Your Own Data
Under the Data Protection Act 1998, you may request details of personal information which we hold about you (where such Data is held). A small fee of £10.00 will be payable. If you would like a copy of this report please send your request to email@example.com
- While we endeavour to ensure that the information on our website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.
- To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Limitations And Exclusions Of Liability
- To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
- We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
- We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
- We will not be liable to you in respect of any loss or corruption of any data, database or software.
- We will not be liable to you in respect of any special, indirect or consequential loss or damage.
Breach of our Terms and Conditions
- Immediate, temporary or permanent withdrawal of your right to use our Site.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our Site.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary
Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts.